What is the deadline for a Brightstar Care franchisee to replace signs after receiving notice?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
- 14.1.9 Immediately cease using the Licensed Marks and any other marks and indicia of operation associated with the BrightStar Care Agency Program, including stationary and other printed matter, and remove from the Premises all trade dress, physical characteristics, color combinations, and other indications of operation under the BrightStar Care Agency Program. Without limiting the generality of the foregoing, you agree that in the event of termination or expiration of this Agreement, you will remove all signage bearing the Licensed Marks and, upon our request, deliver the fascia for such signs to us. We or our designated agent may enter upon the Premises at any time to make such changes at your sole risk and expense and without liability to you for trespass or compensation.
Source: Item 22 — CONTRACTS (FDD pages 117–118)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, if the franchise agreement is terminated or expires, the franchisee must remove all signage bearing the Licensed Marks. Upon Brightstar Care's request, the franchisee must also deliver the fascia for such signs to them.
Brightstar Care, or its designated agent, has the right to enter the premises to make these changes at the franchisee's sole risk and expense, without any liability to the franchisee for trespass or compensation. This means the franchisee is responsible for covering all costs associated with removing and delivering the signage.
This requirement ensures that upon termination or expiration of the franchise agreement, the franchisee no longer represents themselves as being affiliated with the Brightstar Care brand. The ability for Brightstar Care to enter the premises to make these changes underscores their control over their brand and licensed marks, and ensures a swift transition and prevents any potential misuse of their brand after the agreement ends.