As of what date does the Brightstar Care financial performance representation data cover?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
The historical financial performance information in this Item 19 includes certain information as of December 31, 2024, relating to (i) our franchisees' operation of their respective BrightStar agencies and (ii) BrightStar affiliate-owned agencies that were previously owned by franchisees. Revenue is calculated based upon the date the franchisee's minimum revenue performance requirements begin (the "Start Date"), which is the date on which an agency has the ability to perform 50% or more of the BrightStar business model.
In some instances, franchisees operate more than one BrightStar agency. Except as stated below, the information contained in this Item 19 includes information as of December 31, 2024, for all BrightStar agencies operated by our franchisees and by our affiliates as company-owned agencies (if what are now company-owned agencies were previously operated by a franchisee during some portion of 2022, 2023, or 2024). If a franchisee or an affiliate operates more than one BrightStar agency in the same market, the information in Sections A, B, and C includes financial information only for the franchisee's or the affiliate's first agency unless the franchisee or the affiliate acquired what was a first agency from another franchisee (as described below).
In 2022, BrightStar offered incentives for approved franchisees to expand by acquiring other existing territories through the resale process or committing to develop additional new territories. We recognized that scale can benefit our well-established franchisees. In Sections A, B, and C, we also include any franchised agencies that previously were a franchisee's first franchised agency but have since been acquired by other franchisees or by our affiliates and are now considered a second or subsequent agency.
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD pages 92–107)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the historical financial performance information in Item 19 includes data as of December 31, 2024. This information relates to the operation of Brightstar agencies by both franchisees and Brightstar affiliate-owned agencies that were previously owned by franchisees. The revenue calculation is based on the date the franchisee's minimum revenue performance requirements begin, known as the "Start Date," which is when an agency can perform 50% or more of the Brightstar business model.
For franchisees operating more than one Brightstar agency, the financial information as of December 31, 2024, includes all Brightstar agencies operated by franchisees and affiliates as company-owned agencies, provided that the company-owned agencies were previously operated by a franchisee during some portion of 2022, 2023, or 2024. However, if a franchisee or affiliate operates multiple Brightstar agencies in the same market, the financial information in Sections A, B, and C includes data only for the franchisee's or affiliate's first agency, unless the agency was acquired from another franchisee.
Brightstar Care also includes franchised agencies that were previously a franchisee's first franchised agency but have since been acquired by other franchisees or by their affiliates and are now considered a second or subsequent agency. This comprehensive approach to financial performance representation aims to provide prospective franchisees with a detailed view of the brand's financial landscape, incorporating data from various agency types and ownership structures as of the end of 2024.