Does Brightstar Care currently have a mandatory advanced training program in place?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
aries of approved marketing and advertising materials for local use.
- 3.2.3 Make goods and services available to you either directly or through approved suppliers.
- 3.2.4 While not currently in place, we may develop a mandatory advanced training program and require your key personnel (as we designate) to attend the advanced training, which will be held at our headquarters or another location we designate. We may charge a fee for this mandatory advanced training, and you must pay all travel expenses (transportation, hotel, meals, etc.) and related salary expenses. Except as stated below, we will not require more than two persons to each attend more than four days of additional mandatory advanced training during any running twelve-month period. All replacement branch manager/operations managers, DONs, and salespersons must complete our applicable training requirements within 90 days of hire. If we train any replacement managers, salesperson or DON, you must pay our then-current training fee and all travel expenses (transportation, hotel, meals, etc.) and related salary expenses for any replacement manager to attend training.
Source: Item 22 — CONTRACTS (FDD pages 117–118)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, while a mandatory advanced training program is not currently in place, Brightstar Care may develop one in the future. If implemented, key personnel designated by Brightstar Care would be required to attend this training, held at their headquarters or another designated location.
Brightstar Care may charge a fee for this mandatory advanced training, and franchisees would be responsible for covering all travel expenses, including transportation, hotel, meals, and related salary expenses. Brightstar Care states that they will not require more than two persons to attend more than four days of additional mandatory advanced training during any running twelve-month period.
Brightstar Care also offers additional optional on-site training for a fee of $500-$600 per day per trainer, plus travel and room and board expenses for each trainer. Additional training programs for regional or group training programs are available for an additional fee of $100 - $200 per day per attendee for basic training, plus travel and room and board expenses, and $300 - $400 per day per attendee for advanced training, plus travel and room and board.