What constitutes a "Competing Business" that a Brightstar Care franchisee is prohibited from being involved in?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
For purposes of this Section 14.3, "Similar Business" means any business that provides: (1) supplemental healthcare staff to institutional clients, such as hospitals, Medicare agencies, hospice agencies, assistedliving centers, nursing homes and clinics; (2) homecare services—whether comprehensive care services (including medical and non-medical care services), solely non-medical care services, or solely medical care services—to private-duty clients within their home or residence (the reference to "private-duty clients" means clients who receive care in their homes or other places of residence regardless of the nature of the payor for such care (e.g., a private individual, long-term care, commercial insurance, National Accounts payor, Medicaid, etc.)); (c) case management and care management services; and/or (d) any other services, technology or devices, or products we may now or in the future authorize you to offer or sell in connection with the Agency's operation.
Source: Item 17 — RENEWAL, TERMINATION, TRANSFER AND DISPUTE RESOLUTION (FDD pages 81–92)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, a "Similar Business" that a franchisee is prohibited from being involved in is defined as any business that provides specific services. These services include supplying supplemental healthcare staff to institutions like hospitals, Medicare agencies, hospice facilities, assisted living centers, nursing homes, and clinics.
Additionally, a "Similar Business" encompasses offering homecare services to private-duty clients, regardless of who pays for the care. This includes comprehensive care services (both medical and non-medical), solely non-medical care, or solely medical care provided within a client's home or residence. The definition also extends to businesses offering case management and care management services.
Furthermore, Brightstar Care's definition of a "Similar Business" includes any other services, technologies, devices, or products that Brightstar Care may authorize its franchisees to offer or sell in connection with the operation of the agency, now or in the future. This broad definition aims to prevent franchisees from engaging in any business that directly competes with the services offered by Brightstar Care.