Where does Brightstar Care conduct the 'Welcome/Discuss Expectations' training session?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
ning: New Owner - Week 2
| Column 1 | Column 2 | Column 3 | Column 4 |
|---|---|---|---|
| Subject | Hours of Classroom Training | Hours of On- The-Job Training | Location |
| Pre-work: ABS Modules | 12 | 0 | Bannockburn, IL or any other location we may designate; |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 47–67)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, the 'Welcome/Discuss Expectations' training session is held in Bannockburn, IL, at any other location Brightstar Care may designate, or via elearning. This training session is part of the initial training program for new franchisees.
The 'Welcome/Discuss Expectations' session is a short session, lasting approximately 0.5 hours. This session is designed to introduce new franchisees to the Brightstar Care system and set expectations for the franchise relationship.
Brightstar Care offers flexibility in the location of this training, allowing franchisees to attend in person or virtually. This can be beneficial for franchisees who are unable to travel to Bannockburn, IL. The availability of elearning also makes it easier for franchisees to complete the training at their own pace.