Where does Brightstar Care conduct the 'Living Room Visits/HELP Method (ALL TRACKS)' training?

According to Brightstar Care's 2025 Franchise Disclosure Document, the 'Living Room Visits/HELP Method' training, which is part of the sales process, takes place in Bannockburn, IL, or any other location Brightstar Care may designate. Alternatively, this training can be conducted via e-learning. This applies to all training tracks.

For a prospective Brightstar Care franchisee, this means that the initial sales training, including the 'Living Room Visits/HELP Method', may require travel to Bannockburn, IL, or another designated location. However, the option for e-learning provides flexibility and potentially reduces travel costs. Franchisees should confirm the specific location and format of the training sessions they are scheduled to attend.

It's important to note that Brightstar Care retains the right to modify the training location and delivery method. Therefore, franchisees should stay informed about any changes to the training schedule or format. This flexibility allows Brightstar Care to adapt its training programs to meet the evolving needs of the franchise system.