For Brightstar Care, what are the conditions for using a third party to host the software?
Brightstar_Care Franchise · 2025 FDDAnswer from 2025 FDD Document
- d. Third Party Hosting. You may have a third party host the software on your behalf solely for access by you and your affiliates. You may not permit your third party hosting vendor to allow access to the software by unaffiliated third parties except as otherwise allowed through an external connector license. Your third party hosting vendor must agree to be bound by these terms.
Source: Item 23 — RECEIPTS (FDD pages 118–387)
What This Means (2025 FDD)
According to Brightstar Care's 2025 Franchise Disclosure Document, a franchisee may use a third party to host the software under specific conditions. The third party can only provide access to the franchisee and their affiliates. The franchisee cannot allow the third-party hosting vendor to provide access to the software to unaffiliated third parties, unless it is allowed through an external connector license.
Furthermore, the third-party hosting vendor must agree to be bound by the terms of the software license agreement. This ensures that the vendor understands and complies with the restrictions and obligations related to the software's use and protection.
These conditions are in place to protect Brightstar Care's software and data, and to ensure that only authorized users have access. Franchisees should carefully review these terms and ensure that any third-party hosting vendor they use is willing to comply with these requirements.