factual

What compliance level is required of the Brightstar Care franchisee throughout the Initial Term for a transfer?

Brightstar_Care Franchise · 2025 FDD

Answer from 2025 FDD Document

Franchisor prior to any proposed Transfer of an equity or voting interest, and at any other time upon request, a list of all owners reflecting their respective present and/or proposed direct or indirect interests in you in such form as we may require.

12.4 Conditions to Our Consent to Transfer

You understand and acknowledge the vital importance of your performance to the market position and overall image of the BrightStar Care Agency Program. You also recognize the many subjective factors comprising the process by which we select a suitable franchisee. We will not unreasonably withhold our consent to a Transfer of any interest in this Franchise or any equity or voting interest in you, but such consent will remain a subjective determination that is subject to your and the transferee's compliance with and satisfaction of numerous conditions, including, but not limited to, the following:

  • 12.4.1 (a) The transferee and its owners must demonstrate to our sole satisfaction that they meet all of our requirements for becoming a franchisee, including, without limitation, our financial, entrepreneurial, and managerial and business standards then in effect for similarlysituated franchisees, possess a good moral character, business reputation, and satisfactory credit rating, will comply with our instruction and training requirements, and have the aptitude and ability to operate the Agency (as may be evidenced by prior related business experience or otherwise, including, without limitation, that the transferee and its affiliates are in substantial operational compliance, at the time of the application, under all other franchise agreements for BrightStar Care Agencies to which they then are parties with us), (b) the transferee is aware of the incremental costs that must be invested to bring any and all agencies into compliance with our then-existing requirements for office locations, personnel, advertising and recruiting spend, and other items and has satisfactorily considered those costs in its investment plan and purchase price and (c) the transferee and/or its owners are not a private equity firm or a Search Fund.
  • 12.4.2 As of the proposed Transfer's effective date, all your obligations under this Agreement and any other agreements with us are fully satisfied.
  • 12.4.3 You have satisfied all monetary obligations owed to us and our affiliates and designated suppliers.
  • 12.4.4 You have been in substantial compliance with this Agreement and all other agreements with us and our affiliates and designated suppliers throughout the Initial Term.
  • 12.4.5 As of the proposed Transfer's effective date, all of the proposed transferee's obligations to us and our affiliates and designated suppliers (if any) must be fully satisfied.
  • 12.4.6 As of the proposed Transfer's effective date, the transferee must have the unconditional right to occupy the Premises and assume your lease for its remaining term (and to secure an option to renew the lease on terms agreeable to the landlord and transferee).
  • 12.4.7 Except as provided below in this Section 12.4.7, if the Transfer results in a 50% or more change in your ownership, you or the transferee must pay us a transfer fee of $15,000 for the Agency and (but only if a Transfer of multiple agencies is permitted by us as described below in Section 12.4.19) $5,000 for each additional agency transferred, plus any broker fees we incur in helping you find a transferee.

Source: Item 22 — CONTRACTS (FDD pages 117–118)

What This Means (2025 FDD)

According to Brightstar Care's 2025 Franchise Disclosure Document, a franchisee's compliance level is vital to the transfer process. Brightstar Care emphasizes the importance of a franchisee's performance to the brand's market position and overall image. While Brightstar Care will not unreasonably withhold consent for a transfer, such consent is contingent upon both the franchisee's and the transferee's compliance with specific conditions.

The transferee must meet all the requirements for becoming a franchisee, including financial, entrepreneurial, managerial, and business standards. The transferee must also have a good moral character, business reputation, and a satisfactory credit rating. The transferee needs to comply with Brightstar Care's instruction and training requirements and have the aptitude and ability to operate the agency. The transferee and its affiliates should be in substantial operational compliance under all other Brightstar Care franchise agreements to which they are parties.

Furthermore, the transferee must be aware of the costs required to bring all agencies into compliance with Brightstar Care's existing requirements for office locations, personnel, advertising and recruiting spend, and other items. The transferor must execute a general release of any and all claims against Brightstar Care. Both the franchisee and the proposed transferee must execute Brightstar Care's then-current Assignment and Consent Agreement, and Co-Territory Agreement, if applicable. The franchisee and their owners, officers, and directors must also agree to comply with the post-termination provisions of the agreement, including non-competition and non-disclosure covenants.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.