Does Brightstar Care have an addendum related to Microsoft Teams/One-Drive/Web Version Office Package Opt-In?

Yes, according to Brightstar Care's 2025 Franchise Disclosure Document, there is an addendum related to Microsoft Teams/One-Drive/Web Version Office Package Opt-In. Specifically, Exhibit M in Item 22 lists "Microsoft Teams/One-Drive/Web Version Office Package Opt-In Addendum". This indicates that franchisees have the option to opt-in to a Microsoft software package, and the terms of this option are detailed in the addendum.

This addendum likely outlines the costs, terms, and conditions associated with using Microsoft Teams, OneDrive, and the web version of the Office Package. It is important to note that while Brightstar Care provides a standard technology package, franchisees may need to purchase additional third-party software or programs necessary for the use and operation of the Brightstar Care business.

Prospective franchisees should carefully review Exhibit M and discuss the details of the Microsoft Teams/One-Drive/Web Version Office Package Opt-In Addendum with Brightstar Care to understand the full scope of the offering, including any associated costs, support, and integration with Brightstar Care's existing systems. Understanding these technology requirements and options is crucial for budgeting and operational planning.