What acknowledgement must a Brightstar Care franchisee obtain from all agency employees?

According to Brightstar Care's 2025 Franchise Disclosure Document, a franchisee must obtain a specific acknowledgment from all agency employees. This acknowledgment, in a form specified or approved by Brightstar Care, confirms that the franchisee, and not Brightstar Care or its affiliates, is the employer of the agency's employees.

This requirement is crucial for clarifying the employment relationship and ensuring compliance with labor laws. Brightstar Care emphasizes that franchisees are solely responsible for all employment-related matters, including employee selection, promotion, termination, hours worked, rates of pay, benefits, work assigned, discipline, and handling grievances. By securing this acknowledgment, Brightstar Care aims to avoid any potential legal issues or confusion regarding employer responsibilities.

For a prospective Brightstar Care franchisee, this means implementing a formal process to obtain and document these acknowledgments from all employees. The franchisee must use the form provided or approved by Brightstar Care to ensure it meets the necessary requirements. This process should be integrated into the onboarding of new employees and maintained throughout their employment to ensure ongoing compliance. Failing to obtain these acknowledgments could expose the franchisee to liability and potential disputes over employment responsibilities.