According to Brain Balance's 2025 Franchise Disclosure Document, Google Chrome or Mozilla Firefox are the recommended web browsers for use with the Brain Balance system. The FDD specifies that the web browser should be the most recent stable version.

This recommendation is part of the broader technology requirements for operating a Brain Balance center. Franchisees must ensure they have a compatible IBM PC, Windows PC, Mac OS computer, or tablet with Wi-Fi and/or Ethernet connectivity to access the Brain Balance system effectively. Additionally, a minimum internet speed of 5 MB per second is recommended for optimal performance.

It is the franchisee's responsibility to cover the costs associated with these hardware, software, and connectivity requirements. By recommending specific browsers like Google Chrome and Mozilla Firefox, Brain Balance aims to ensure compatibility and a consistent user experience across all franchise locations. Franchisees should prioritize these recommendations to minimize potential technical issues and ensure smooth operation of the Brain Balance system.