Under what conditions will Brain Balance provide additional training and consultation at the franchisee's office?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
initiated by or at the direction of COMPANY; or (ii) consultation regarding the continued implementation of the Licensed Technology if said implementation requires product, process, and/or service modification and/or alteration.
- (b) COMPANY will provide, in the event FRANCHISEE fails to master the principles and objectives of the Licensed Technology, System development results in new principles or protocols or upon the request of FRANCHISEE, at FRANCHISEE's office, and at FRANCHISEE'S sole cost and expense, additional training and consultation at a per diem payment of $1,000, including business development, marketing, organization, operation of its first or additional centers, and promotion of the Franchised Business. Any consulting services that last more than four (4) hours are to be considered a "full day." Consulting services lasting more than one half hour and less than four (4) hours are considered to be "half day," for which $500 will be paid. Time spent by a consultant lasting less than one half hour will not be considered consultation services. Services shall conform to those set forth above or as mutually agreed upon between the parties. If FRANCHISEE requests consulting services be performe
Source: Item 22 — CONTRACTS (FDD pages 70–72)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, Brain Balance will provide additional training and consultation at the franchisee's office under specific circumstances, but at the franchisee's expense. This occurs if the franchisee fails to master the principles and objectives of the licensed technology, if system development results in new principles or protocols, or simply upon the franchisee's request.
For this on-site training and consultation, Brain Balance charges a per diem rate of $1,000. This covers various aspects such as business development, marketing, organization, operation of the first or additional centers, and promotion of the franchised business. If the consulting services last more than four hours, it is considered a full day. Services lasting more than one half hour but less than four hours are billed as a half day, costing $500. Time spent by a consultant lasting less than one half hour will not be considered consultation services.
Furthermore, if a franchisee requests a specific individual to perform the consulting services, the per diem rate increases to $1,500, and the half-day rate becomes $750. However, Brain Balance is not obligated to provide the services of a particular individual. Franchisees are also required to attend and pay for Advanced Training up to two times per year, with costs for these sessions covering travel, lodging, and travel expenses.