Under what circumstances will Brain Balance require franchisees to undergo additional training and consulting services at their own cost?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
our Franchised Business, which you must open within nine months of signing the Franchise Agreement.
Additional training and consultation are available at your sole cost and expense via conference calls and through visits to your Center. We will provide additional training and consultation at your sole expense, in the event you fail to master the principles and objectives of the Licensed Technology, or if System development results in new principles or protocols upon your request at your Center or, if you replace either your Center Director or Program Director. If you replace either your Center Director or Program Director, the replacement employee must attend the next scheduled initial training for a flat fee of $500 per day. In any of the other circumstances listed above that require additional training at your location, you will be charged a per day payment of $1,000, plus airfare, lodging, and travel expenses. These consulting services will include business development, marketing, organization, operation of the first or additional Centers, and promotion of the Franchised Business. Any consulting services that last more than four (4) hours are to be considered a "full day." Consulting services lasting more than one-half hour and less than four (4) hours are considered to be "half day," for which $500 will be charged. Time spent by a consultant lasting less than one-half hour will not be considered consultation services. Services shall conform to our requirements or as we mutually agree. If you request consulting services be performed specifically by a particular corporate Brain Balance employee, the per diem rate shall be $1,500, and the half-day rate shall be $750.
If we offer advanced training in the form of a regional workshop, you, your Center Director, and your Program Director will be required to attend at your sole expense. If we offer these at all, they will be related to enrollment enhancement, assessment and program administration,
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 36–47)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, franchisees may be required to undergo additional training and consulting services at their own expense under certain conditions. These conditions include if the franchisee requests additional training or consulting, fails to master the principles and objectives of the Licensed Technology, or if new principles or protocols are developed for the Brain Balance system. Additionally, if a franchisee replaces their Center Director or Program Director, they will be required to pay for additional training for the replacement employee.
The cost for additional training varies depending on the situation. If a replacement employee attends the next scheduled initial training, the fee is a flat $500 per day. In other situations requiring additional training at the franchisee's location, the charge is $1,000 per day, plus airfare, lodging, and travel expenses for the Brain Balance trainers or consultants. These consulting services can cover business development, marketing, organization, operation of centers, and promotion of the franchised business.
Brain Balance also offers advanced training in the form of regional workshops, which the franchisee, Center Director, and Program Director are required to attend at their own expense. These workshops, if offered, will focus on enrollment enhancement, assessment and program administration, and marketing, and will not occur more than twice per year. The cost for these workshops is in addition to the other potential training expenses. Consulting lasting more than four hours is considered a full day, costing $1,000, while services lasting between one-half hour and four hours are considered a half day, costing $500. If a franchisee requests a specific Brain Balance employee as a consultant, the per diem rate is $1,500, and the half-day rate is $750.