Can the Brain Balance software change during the term of the agreement?

According to the 2025 Brain Balance Franchise Disclosure Document, the software utilized in the franchise operation may be subject to change during the term of the agreement. Modifications to the agreement must be in writing and executed by both parties. This includes potential changes to the software used in the Brain Balance center.

This provision means that Brain Balance has the right to update or modify the software during the franchise term. These changes could include new features, updates to existing systems, or even a complete overhaul of the software platform. While modifications to the agreement itself require a written agreement, the franchisor retains the right to modify the software.

For a prospective franchisee, this implies a need to stay adaptable and prepared for ongoing training and adjustments related to software changes. It is important to understand how these changes will be communicated, what support will be provided, and whether there will be any associated costs. It would be prudent to discuss with Brain Balance the typical frequency and scope of software updates, as well as the process for rolling out these changes to franchisees.