What is the role of the Program Coaches in a Brain Balance franchise?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
gulations of the state and locality in which it is located.
- 10.11. FRANCHISEE shall keep the Franchised Business open and in normal operation as BBF may specify in the Manual or otherwise in writing. FRANCHISEE shall maintain, at all times, a full-time staff of no less than a Center Director and a Program Director, and an appropriate number of Program Coaches, who may be part-time, as required to deliver the services as we require.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISED BUSINESS (FDD page 53)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, Program Coaches are essential for delivering the services offered at a Brain Balance center. Franchisees must maintain a full-time staff that includes a Center Director and a Program Director. The number of Program Coaches needed will vary depending on the needs of the center, and these coaches can be employed on a part-time basis.
The franchisee is responsible for training any new staff, including Program Coaches, after the initial soft opening of the center. If a new Center Director or Program Director is hired, the franchisee must send them to the next scheduled initial training session, which incurs a $300 fee.
In summary, Program Coaches play a direct role in providing the Brain Balance Program to clients. While the FDD specifies the need for Program Coaches, it does not detail the specific duties or responsibilities of the Program Coaches. A prospective franchisee should ask the franchisor for more details.