What is the role of the Center Director in a Brain Balance franchise?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
gulations of the state and locality in which it is located.
- 10.11. FRANCHISEE shall keep the Franchised Business open and in normal operation as BBF may specify in the Manual or otherwise in writing. FRANCHISEE shall maintain, at all times, a full-time staff of no less than a Center Director and a Program Director, and an appropriate number of Program Coaches, who may be part-time, as required to deliver the services as we require.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISED BUSINESS (FDD page 53)
What This Means (2025 FDD)
According to the 2025 Brain Balance Franchise Disclosure Document, a franchisee must maintain a full-time staff that includes a Center Director. The FDD specifies that the franchisee must have a Center Director, along with a Program Director, and an appropriate number of Program Coaches. These roles are essential for delivering the services that Brain Balance requires.
If the franchisee chooses not to work in the center in one of the staff positions, they must still ensure that individuals are appropriately trained to fulfill each role, including that of Center Director. Furthermore, if a franchisee hires a new Center Director, they are responsible for sending them to the next regularly scheduled Initial Training session, for which the franchisee will be charged $300.
In summary, the Center Director is a mandatory full-time position within a Brain Balance franchise. The franchisee is responsible for either filling the role themselves or ensuring that a hired individual is adequately trained and attends the required training sessions. This highlights the importance Brain Balance places on having qualified personnel in key positions to maintain service quality.