Who is responsible for paying Brain Balance staff during Mindset Behavior Training certification?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
Mindset Behavior Training is offered through Brain Balance Certified Trainers to provide training in avoiding, de-escalating, and supporting aggressive behaviors. This is recommended as a best practice to be completed by all franchisees, directors, and coaches. The Brain Balance Home Office team has several certified trainers on staff in order to provide this training at no additional cost to Brain Balance franchisees and staff. This certification requires a combination of coursework that is completed online, as well as attending live webinars, an online testing to obtain the certification. This certification is valid for two years, at which time continuing education credits can be completed online to renew the certification. Staff must be paid for the hours spent completing certification training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 36–47)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, franchisees are responsible for paying their staff for the hours spent completing the Mindset Behavior Training certification. This training is recommended as a best practice for all franchisees, directors, and coaches and is designed to provide training in avoiding, de-escalating, and supporting aggressive behaviors.
The Mindset Behavior Training is offered through Brain Balance Certified Trainers. The Brain Balance Home Office team has several certified trainers on staff in order to provide this training at no additional cost to Brain Balance franchisees and staff. The certification requires a combination of online coursework, live webinars, and an online test. The certification is valid for two years, after which continuing education credits can be completed online to renew the certification.
This requirement ensures that staff members are compensated for their time while undergoing training that is deemed important for the proper operation and safety within a Brain Balance center. While the training itself is provided at no additional cost by Brain Balance, the franchisee must budget for the labor costs associated with staff attending the training.