Who is responsible for the costs of internet connectivity, software, and hardware for a Brain Balance franchise?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
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Access to the Internet with a minimum speed of 5 MB per second is recommended
Note: above connectivity, software and hardware costs are the responsibility of Licensee.
Source: Item 23 — RECEIPTS (FDD pages 72–292)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, the franchisee, referred to as the 'Licensee,' is responsible for the costs associated with internet connectivity, software, and hardware required for operating the franchise. This includes ensuring they have a suitable IBM compatible PC, Windows PC, Mac OS computer, or Tablet with Wi-Fi and/or Ethernet connectivity, and a web browser such as Google Chrome or Mozilla Firefox.
Specifically, the document states that the franchisee is responsible for the costs of connectivity, software, and hardware. The document recommends a minimum internet speed of 5 MB per second.
This means that a prospective Brain Balance franchisee needs to factor in these ongoing technology costs when assessing the overall investment and operational expenses of the franchise. These costs are in addition to the monthly platform license fee of $396, which covers software setup and maintenance.