What is required to renew the Mindset Behavior Training certification for Brain Balance staff?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
Mindset Behavior Training is offered through Brain Balance Certified Trainers to provide training in avoiding, de-escalating, and supporting aggressive behaviors. This is recommended as a best practice to be completed by all franchisees, directors, and coaches. The Brain Balance Home Office team has several certified trainers on staff in order to provide this training at no additional cost to Brain Balance franchisees and staff. This certification requires a combination of coursework that is completed online, as well as attending live webinars, an online testing to obtain the certification. This certification is valid for two years, at which time continuing education credits can be completed online to renew the certification. Staff must be paid for the hours spent completing certification training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 36–47)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, the Mindset Behavior Training certification is valid for two years. To renew the certification, Brain Balance staff must complete continuing education credits online. This training is offered through Brain Balance Certified Trainers and is recommended as a best practice for all franchisees, directors, and coaches to provide training in avoiding, de-escalating, and supporting aggressive behaviors.
The Brain Balance Home Office team has several certified trainers on staff to provide this training at no additional cost to Brain Balance franchisees and staff. The initial certification requires a combination of coursework completed online, attendance at live webinars, and an online test.
Franchisees should ensure that their staff members maintain this certification to adhere to Brain Balance's recommended best practices for handling aggressive behaviors. Franchisees are responsible for paying their staff for the hours spent completing the certification training.