May Brain Balance require the franchisee to attend additional training at the company's discretion?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
on assessment and exercises software COMPANY has commissioned to function within the Brain Balance® Protocols and the required accounting software to submit the financial records required in Section 7.
6.05. Advanced Training and Consultation Services
- (a) FRANCHISEE shall be required to attend and pay for Advanced Training which will include on-going training through webinars, courses within the Brain Balance Training Site, and workshops which may be related to enrollment enhancement, Sensory Motor and academic administration, and marketing, up to two (2) times per year, for a period of between one (1) and five (5) days. Attendance is mandatory for either the Center Director or Program Director when this Advanced Training is offered by FRANCHISOR. FRANCHISEE is responsible for the travel costs of its employees and personnel.
- (b) FRANCHISEE shall be required to attend and pay for additional training or consultation services provided by COMPANY in any of the following circumstances: (1) if requested by FRANCHISEE, (2) required by COMPANY in the event FRANCHISEE fails to master the principles and objectives of the Licensed Technology, (3) System development results in new principles or protocols, or (4) FRANCHISEE replaces either the Center Director or Program Director. Such consultation services will be charged at a half-day rate of $500 (less than 4 hours of training) and full-day rate of $1,000, plus airfare, lodging, and travel expenses
Source: Item 22 — CONTRACTS (FDD pages 70–72)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, franchisees may be required to attend additional training under certain circumstances. Brain Balance requires franchisees to attend and pay for advanced training up to two times per year, with each session lasting between one and five days. This advanced training includes webinars, courses within the Brain Balance Training Site, and workshops related to enrollment enhancement, sensory motor and academic administration, and marketing. Attendance is mandatory for the Program Director when this advanced training is offered. The franchisee is responsible for covering the travel costs for their employees and personnel attending these sessions.
Brain Balance may also require franchisees to attend and pay for additional training or consultation services if the franchisee requests it, if the franchisee fails to master the principles of the licensed technology, if system development results in new principles or protocols, or if the franchisee replaces the Program Director or Center Director. These consultation services are charged at a half-day rate of $500 (less than 4 hours of training) and a full-day rate of $1,000, in addition to airfare, lodging, and travel expenses. As an alternative, the franchisee can send a new Program Director or Center Director to the next regularly scheduled Initial Training session at a cost of $300.
These additional training requirements ensure that Brain Balance franchisees and their staff stay updated with the latest techniques, technologies, and operational standards. While the franchisee bears the costs for these additional trainings, it helps maintain the quality and consistency of services provided across all Brain Balance centers. This is a fairly common practice in franchising, where ongoing training is seen as essential for maintaining brand standards and adapting to new developments in the industry.