Does Brain Balance require a Conditional Assignment of Telephone Numbers agreement?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
FRANCHISEE may not obtain (800), (888), or similar toll free telephone numbers or use any email address containing the words "BBF," "Brain Balance®," or "Brain Balance Program®" as part of the telephone number or address, except as may be set forth in the Operations Manual.
Source: Item 22 — CONTRACTS (FDD pages 70–72)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, franchisees are not explicitly required to sign a "Conditional Assignment of Telephone Numbers" agreement. However, the franchise agreement does address telephone numbers and marketing practices.
Specifically, Brain Balance franchisees are restricted from obtaining toll-free numbers like (800) or (888) or using email addresses that include "BBF," "Brain Balance®," or "Brain Balance Program®," unless otherwise specified in the Operations Manual. This indicates that Brain Balance maintains some control over the branding and marketing strategies employed by its franchisees, especially concerning contact information.
While a specific "Conditional Assignment of Telephone Numbers" agreement isn't mentioned, the restrictions on telephone numbers and email addresses suggest that Brain Balance aims to ensure brand consistency and manage customer communication channels. A prospective franchisee should clarify with Brain Balance the exact policies regarding telephone number usage and marketing to fully understand these requirements.