Does Brain Balance provide training on program forms related to sales and enrollment?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
Business, we do not set the prices at which you must sell products or services.
Continuing Obligations
During the operation of the franchised business:
- (a) We will make additional training and consulting services available to you and your employees we deem necessary and appropriate. Such services will be provided at your cost and expense: (1) if you request additional training or consulting services; (2) if you fail to master the principles and objectives of the Licensed Technology; (3) if new principles or protocols are developed for the System; or (4) if you replace your Center Director or Program Director (Franchise Agreement §9.02(a) and (b)).
- (b) We will provide Advanced Training which will include on-going training through webinars, courses within the Brain Balance Training Site, and workshops to all franchisees, at your cost and expense, which may be related to enrollment enhancement, assessment and program delivery, and marketing, up to two (2) times per year (Franchise Agreement §6.05).
- (c) We will provide to you methods for development of the Franchised Business, including marketing and methods to obtain clients (Franchise Agreement §9.02(c)).
- (d) We will provide you with modifications, additions, and deletions to the Operations Manual (Franchise Agreement §9.02(f)) as we deem necessary in our discretion.
- (e) We will provide you with modifications, additions, and deletions to the Software (Application License Agreement §1(a) A) as we deem necessary in our discretion.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 36–47)
What This Means (2025 FDD)
According to the 2025 Brain Balance Franchise Disclosure Document, Brain Balance provides advanced training that may be related to enrollment enhancement. This advanced training includes ongoing training through webinars, courses within the Brain Balance Training Site, and workshops to all franchisees, at the franchisee's cost and expense, up to two times per year.
Additionally, Brain Balance will provide methods for the development of the franchised business, including marketing and methods to obtain clients. They also provide specifications and resources for selecting the services of a Call Center to assist the franchisee's center with sales calls and enrollment enhancement.
Before opening a Brain Balance center, franchisees will have access to form templates via download, including modifications, additions, and deletions to the Operations Manual as Brain Balance determines in its sole discretion. Brain Balance also arranges for a sales lead management and data system platform (CRM) for use throughout the system.