According to Brain Balance's 2025 Franchise Disclosure Document, the training program includes a section on termination policy. Specifically, under the heading "3. Program", item number 18 is "Termination Policy". This indicates that Brain Balance franchisees will receive training and guidance on the company's policies and procedures regarding the termination of student programs.

This is a standard practice in the franchise industry, as it ensures that franchisees are aware of the proper procedures to follow when ending a business relationship with a customer. This policy likely covers the circumstances under which Brain Balance may terminate a student's program, the required notifications, and any potential refunds or adjustments.

Prospective franchisees should carefully review the Brain Balance termination policy during their due diligence. Understanding the conditions and procedures for termination is essential for managing customer relationships and avoiding potential disputes. Franchisees should also inquire about any specific state or local laws that may affect the termination process.