Does Brain Balance provide an initial training program for franchisees?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
d below, we need not provide any assistance to you.
Pre-Opening Obligations
Before you open your Franchised Business, BBF will provide the following assistance and services to you:
- (a) Provide advice and counsel regarding Center location and layout and, which is detailed in the Operations Manual, details regarding the selection of office furnishings and equipment for your Center (Franchise Agreement §9.01(b)). We will review and approve or disapprove of any proposed site within a period of 20 days from the date you supply us with required information about the proposed location.
- (b) Establish basic methods and procedures for you to follow in operating your Franchised Business and license to you the customized Software for database management (Franchise Agreement §9.01(b)).
- (c) Provide you with a list of equipment and services required for use at the Center (Franchise Agreement §9.01(b)).
- (d) Provide you with (i) approximately 40 hours of online training; (ii) up to ten (10) days at a specified training location approved by BBF; (iii) and three (3) to five (5) days at your Center location for site inspection and a brief operations overview. In addition, you will have approximately 10 hours of telephone or webinar training before you open and start to have participants begin in the program. We will make shadow training available to you and your staff at an approved regional Center for 2-3 days, depending upon that Center's staff availability. (Franchise Agreement §9.01(d)). Satellite centers are provided (i) approximately 24 hours of online training; (ii) the option (not mandatory) of up to (5) days at a location approved by BBF. More detailed information about training programs appears in this Item 11 under the subheading "Training Programs." It is important to note that these hours may change based on disruptions in travel and operations.
- (e) Provide access to the Operations Manual, and form templates for the term of your Franchise Agreement. We will also provide you with access to the Brain Balance Training site, our online training portal (Franchise Agreement §9.01(e)).
- (f) License you the Software under the Application License Agreement (Franchise Agreement §6.04, 9.01(g), 15).
(g) Provide advice regarding the initial selection and hiring of your Center staff (Franchise Agreement §9.01(f)).
BBF is not obligated by the Franchise Agreement or any other agreement to provide any other supervision, assistance, or services prior to the opening of the Franchised Business.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 36–47)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, Brain Balance does provide an initial training program for franchisees. Before opening their franchised business, franchisees will receive approximately 40 hours of online training, up to ten days at a Brain Balance-approved training location, and three to five days at their center location for site inspection and a brief operations overview. Franchisees also receive about 10 hours of telephone or webinar training before opening. Shadow training is available for franchisees and their staff at an approved regional center for 2-3 days, depending on staff availability. Satellite centers receive approximately 24 hours of online training and have the option of up to 5 days at a Brain Balance-approved location.
The Franchise Agreement does not specify a deadline for completing the initial training after signing the agreement. However, franchisees must complete the initial training to Brain Balance's satisfaction before beginning operations, which must occur within nine months of signing the Franchise Agreement. More detailed information about training programs is available in Item 11 under the subheading "Training Programs."
Brain Balance's training programs are led by an experienced franchise training team. Trainers and consultants have at least three years of experience in the educational or franchising business, or both, and a minimum of three years of experience in the subjects they teach. Additional training and consultation are available at the franchisee's expense via conference calls and center visits. If a franchisee fails to master the Licensed Technology principles, or if system development results in new principles or protocols, additional training will be provided at the franchisee's request and expense. If a Center Director or Program Director is replaced, the replacement employee must attend the next scheduled initial training for a flat fee of $500 per day.