What will Brain Balance provide to the franchisee regarding methods, assessment tools, software, and procedures for operating the franchised business?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
ness that competes with the Franchised business, whether as partner, stockholder, member, officer, director, employee, representative, or in any other capacity.
9. ADDITIONAL OBLIGATIONS OF COMPANY
- 9.01. Prior to the opening of the Franchised Business by FRANCHISEE:
- (a) COMPANY will advise and counsel FRANCHISEE regarding Center location, in the preparation of an office layout and in the selection of center furnishings and equipment in accordance with the terms of the Operations Manual (as hereinafter defined).
- (b) COMPANY will provide FRANCHISEE with basic methods, assessment tools and tests, protocols, and procedures for operating the Franchised Business and with customized software for operating the Brain Balance Program® and for capturing client statistical data for inclusion in the database.
- (c) COMPANY will provide FRANCHISEE with a list of equipment and services required for use at the Center.
- (d) COMPANY will provide (i) an on-line training program that will require approximately 31 hours of time, depending on the user's background in the areas covered and their familiarity with the substantive concepts; and (ii) three to five (3-5) days at our training location at the training facility COMPANY designates. In addition, FRANCHISEE will have a maximum of 10 hours of telephone or webinar training before official opening when students start to participate in the program. FRANCHISEE may, at COMPANY's discretion, also be required to travel with FRANCHISEE's staff to an approved regional Center to complete shadow training for 2-3 days, depending upon regional staff availability (the "Initial Training Program"). Although the cost of training will be borne by COMPANY, FRANCHISEE shall bear the cost of transportation, meals, and lodging, if any, of those who attend the Initial Training Program and salaries of any of FRANCHISEE's employees attending the Initial Training Program.
- (e) COMPANY shall make available electronically to FRANCHISEE one (1) copy of the Operations Manual, the training manual and form templates (as hereinafter defined) for the term of the Franchise Agreement, which may be amended as provided herein and other training materials.
- (f) COMPANY will advise FRANCHISEE in staffing requirements for operating a Franchised Business.
- (g) COMPANY will license to FRANCHISEE the Software under the Application License Agreement as more fully set forth in Section 15.
- (h) COMPANY will provide FRANCHISEE with the methods, a copy of the assessment tools and tests, protocols, and procedures to enable FRANCHISEE to implement the Brain Balance Program®.
- (i) COMPANY will provide FRANCHISEE with assistance in planning the Grand Opening event, including marketing strategy, guest speaker suggestions, and event best practices recommendations.
- 9.02. After the opening of the Franchised Business by FRANCHISEE:
- (a) COMPANY will provide at no charge to FRANCHISEE (i) consultation initiated by or at the direction of COMPANY; or (ii) consultation regarding the continued implementation of the Licensed Technology if said implementation requires product, process, and/or service modification and/or alteration.
- (b) COMPANY will provide, in the event FRANCHISEE fails to master the principles and objectives of the Licensed Technology, System development results in new principles or protocols or upon the request of FRANCHISEE, at FRANCHISEE's office, and at FRANCHISEE'S sole cost and expense, additional training and consultation at a per diem payment of $1,000, including business development, marketing, organization, operation of its first or additional centers, and promotion of the Franchised Business.
Source: Item 22 — CONTRACTS (FDD pages 70–72)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, prior to opening, Brain Balance provides franchisees with basic methods, assessment tools and tests, protocols, and procedures for operating the franchised business. They also provide customized software for operating the Brain Balance Program and capturing client statistical data for inclusion in the database. Brain Balance also provides a list of required equipment and services for the center.
Brain Balance also offers an online training program that takes approximately 31 hours, and an optional training of three to five days at a designated training facility. Franchisees may also be required to complete shadow training at an approved regional center for two to three days. While the cost of training is covered by Brain Balance, the franchisee is responsible for transportation, meals, lodging, and salaries for their employees during training.
After opening, Brain Balance will provide consultation at no charge if initiated by Brain Balance or regarding the continued implementation of the Licensed Technology if it requires modification or alteration. However, if the franchisee fails to master the principles, if the system development results in new principles, or at the franchisee's request, Brain Balance will provide additional training and consultation at the franchisee's expense. This additional support costs $1,000 per diem or $500 for a half day, excluding travel and lodging. If the franchisee requests a specific individual for consulting, the per diem rate is $1,500, and the half-day rate is $750. Brain Balance also provides methods for business development, including marketing, client assessments, and training new personnel.