According to the 2025 Brain Balance Franchise Disclosure Document, several parties are prohibited from divulging confidential information related to the Brain Balance franchise. This restriction applies both during the term of the Franchise Agreement and at all times thereafter. The individuals and entities bound by this confidentiality obligation include the franchisee themselves, as well as any of their officers, directors, shareholders, members, or partners. This broad scope ensures that all individuals with access to sensitive information about the Brain Balance system are legally obligated to protect it.

This confidentiality extends to any confidential information, knowledge, trade secrets, proprietary information, or private processes concerning the methods of operation of the franchised business. This includes information communicated to the franchisee or learned through their operation under the Franchise Agreement, such as processes and protocols obtained while operating the center or contained in the computer software and software manuals provided by Brain Balance. Any information designated as confidential by Brain Balance is considered confidential for the purposes of the Franchise Agreement.

Furthermore, all employees of the franchisee, including the Center Director and Program Director (if applicable), and all officers and directors or members who are not franchisees, are required to execute a Confidentiality Agreement. A signed copy of this agreement must be kept in a secure location at the Brain Balance center and provided to Brain Balance upon request. This multi-layered approach to confidentiality, encompassing franchisees, their key personnel, and related parties, underscores the importance Brain Balance places on protecting its proprietary information and operational methods.