Does Brain Balance offer Mindset Certification Training to franchisees?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
Mindset Behavior Training is offered through Brain Balance Certified Trainers to provide training in avoiding, de-escalating, and supporting aggressive behaviors. This is recommended as a best practice to be completed by all franchisees, directors, and coaches. The Brain Balance Home Office team has several certified trainers on staff in order to provide this training at no additional cost to Brain Balance franchisees and staff. This certification requires a combination of coursework that is completed online, as well as attending live webinars, an online testing to obtain the certification. This certification is valid for two years, at which time continuing education credits can be completed online to renew the certification. Staff must be paid for the hours spent completing certification training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 36–47)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, Mindset Behavior Training is available to franchisees. This training is offered through Brain Balance Certified Trainers and focuses on techniques for avoiding, de-escalating, and supporting aggressive behaviors. Brain Balance recommends that all franchisees, directors, and coaches complete this training as a best practice.
The Brain Balance Home Office team provides this training at no additional cost to franchisees and their staff. The certification process involves a combination of online coursework, live webinars, and an online test. Once obtained, the certification is valid for two years, after which continuing education credits can be completed online to renew it.
Staff members must be paid for the hours they spend completing the certification training. The Operations Manual Table of Contents also lists 'Mindset Certification Training' under the 'Training' section, indicating its importance in the overall training framework provided by Brain Balance.