Does Brain Balance maintain a System Website, and what information specific to the franchisee's business will be on it?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
(d) COMPANY will maintain a System Website and shall maintain information specific to FRANCHISEE's Franchised Business on that System Website. COMPANY may implement and periodically modify standards relating to the System Website and, at COMPANY's option, may change the System Website, or any services offered through the System Web site, at any time. COMPANY shall own all intellectual property related to all data that flows through the System Website.
(d) FRANCHISEE shall not maintain an independent website.
COMPANY shall include information about FRANCHISEE's Center on the System Web site, FRANCHISEE agrees to provide the information and materials that COMPANY periodically requests concerning FRANCHISEE's Center and otherwise participate in the System Web site in the manner that COMPANY periodically specifies.
By posting or submitting information or materials for the System Web site, FRANCHISEE is representing that the information and materials are accurate and not misleading and do not infringe upon any third party's rights.
COMPANY or one or more of our designees may establish a website or series of websites to advertise, market and promote Brain Balance® Centers, the Brain Balance Program® and associated products and services, to advertise franchise opportunities, to deliver Brain Balance Program® content and support, and/or for any other purposes that COMPANY determines are appropriate (collectively, the "System Web site").
- FRANCHISEE may maintain an independent social media presence, including the use of Facebook, Instagram, Twitter, and other services.
Source: Item 22 — CONTRACTS (FDD pages 70–72)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, Brain Balance maintains a System Website and will include information about a franchisee's center on it. The franchisee is required to provide information and materials about their center as requested by Brain Balance and participate in the System Website as specified by Brain Balance. By posting or submitting information, the franchisee confirms that the information is accurate, not misleading, and does not infringe upon any third party's rights.
Brain Balance or its designees may establish websites to advertise and promote Brain Balance Centers, the Brain Balance Program, associated products and services, franchise opportunities, deliver content and support, and for any other purposes Brain Balance deems appropriate. However, franchisees are prohibited from maintaining an independent website.
While franchisees cannot have their own website, they can maintain a social media presence on platforms like Facebook, Instagram, and Twitter. All advertising and promotional materials, including digital and electronic media, must receive prior written consent from Brain Balance. This includes submitting materials for approval before use, and Brain Balance has 10 days to provide written approval; otherwise, the material is deemed disapproved. Additionally, all marketing vendors or service providers must be approved in writing by Brain Balance before being retained by the franchisee.