What kind of materials is a Brain Balance franchisee required to use?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
ietary to COMPANY or any information, knowledge, or know-how deemed confidential under this Agreement.
- (b) FRANCHISEE or its principal must have satisfactorily completed the Initial Training Program.
- 10.18. (a) FRANCHISEE's proposed Center location, relocation, center layout, office equipment, all printed matter used in the operation of the Franchised Business, including without limitation, assessment tools, tests, evaluation forms, stationery, signage, application forms, business cards, invoices, statements, and other materials, and the manner in which any and of these will be used are subject to the prior written consent of COMPANY and must comply with the Operations Manual.
- (b) All advertising and promotional matter, whether printed or digital material, including without limitation, Internet, and other electronic media advertisements, transcripts of all radio and television advertisements, and the manner in which any of these will be used are subject to the prior written consent of COMPANY prior to use and shall be submitted to COMPANY for written approval prior to use. If COMPANY does not approve the activities, materials, media, or use in writing within ten (10) days, the activity, material, media, and use will be deemed disapproved. Likewise, all marketing vendors or service providers for FRANCHISEE must be approved in writing by COMPANY prior to being retained by FRANCHISEE.
- (c) FRANCHISEE may conduct individual email communications without first obtaining company's written approval, but the contents of such communications must comply with requirements and restrictions contained in the Operations Manual. In addition, FRANCHISEE must obtain company's prior written approval for any and all email addresses other than the email address assigned to FRANCHISEE by company. FRANCHISEE may not obtain (800), (888), or similar toll free telephone numbers or use any email address containing the words "BBF," "Brain Balance®," or "Brain Balance Program®" as part of the telephone number or address, except as may be set forth in the Operations Manual.
- (d) FRANCHISEE shall not maintain an independent website.
Source: Item 22 — CONTRACTS (FDD pages 70–72)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, franchisees must use printed matter in their business operations that comply with the Operations Manual and have the franchisor's prior written consent. This includes assessment tools, tests, evaluation forms, stationery, signage, application forms, business cards, invoices, statements, and other materials.
Brain Balance franchisees must also obtain the company's prior written approval before using any advertising and promotional material, whether printed or digital. This includes internet and other electronic media advertisements, as well as transcripts of radio and television advertisements. If Brain Balance does not provide written approval within ten days, the activities, materials, media, and use will be deemed disapproved.
Furthermore, franchisees may conduct individual email communications without prior written approval, provided the content complies with the Operations Manual. However, franchisees must obtain prior written approval for any email addresses other than the one assigned by the company. Franchisees are also prohibited from maintaining an independent website; instead, Brain Balance will include information about the franchisee's center on the System Web site. Franchisees can maintain a social media presence on platforms like Facebook, Instagram, and Twitter.