What kind of continuing advisory assistance does Brain Balance provide to franchisees?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
During the operation of the franchised business:
- (a) We will make additional training and consulting services available to you and your employees we deem necessary and appropriate. Such services will be provided at your cost and expense: (1) if you request additional training or consulting services; (2) if you fail to master the principles and objectives of the Licensed Technology; (3) if new principles or protocols are developed for the System; or (4) if you replace your Center Director or Program Director (Franchise Agreement §9.02(a) and (b)).
- (b) We will provide Advanced Training which will include on-going training through webinars, courses within the Brain Balance Training Site, and workshops to all franchisees, at your cost and expense, which may be related to enrollment enhancement, assessment and program delivery, and marketing, up to two (2) times per year (Franchise Agreement §6.05).
- (c) We will provide to you methods for development of the Franchised Business, including marketing and methods to obtain clients (Franchise Agreement §9.02(c)).
- (d) We will provide you with modifications, additions, and deletions to the Operations Manual (Franchise Agreement §9.02(f)) as we deem necessary in our discretion.
- (e) We will provide you with modifications, additions, and deletions to the Software (Application License Agreement §1(a) A) as we deem necessary in our discretion.
- (f) We will provide continuing advisory assistance to you as we deem appropriate (Franchise Agreement §9.02(d)).
- (g) We will make available to you, from time to time, advertising and promotional materials for use by your Center prepared by our advertising agencies and marketing company (Franchise Agreement §9.02(h)).
- (h) We will provide you with specifications and resources for selecting the services of a Call Center to assist your Center with sales calls and enrollment enhancement (Franchise Agreement §6.10).
- (i) We will arrange for a sales lead management and data system platform (CRM) for use throughout the System (Franchise Agreement §6.06).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 36–47)
What This Means (2025 FDD)
According to the 2025 Brain Balance Franchise Disclosure Document, Brain Balance provides continuing advisory assistance as they deem appropriate. Brain Balance will also make additional training and consulting services available to franchisees and their employees that Brain Balance deems necessary. These services are provided at the franchisee's cost and expense under specific circumstances, such as if the franchisee requests additional training, fails to master the licensed technology, if new principles or protocols are developed, or if the franchisee replaces their Center Director or Program Director.
Brain Balance also provides Advanced Training, including ongoing training through webinars, courses within the Brain Balance Training Site, and workshops, up to two times per year, at the franchisee's expense. This training may cover enrollment enhancement, assessment and program delivery, and marketing. Additionally, Brain Balance will provide methods for business development, including marketing and client acquisition strategies. They will also provide modifications, additions, and deletions to the Operations Manual and Software as they deem necessary.
Furthermore, Brain Balance will make available advertising and promotional materials for the franchisee's center and provide specifications and resources for selecting a Call Center to assist with sales calls and enrollment. They will also arrange for a sales lead management and data system platform (CRM) for use throughout the Brain Balance system. These ongoing support mechanisms are typical in franchising, as they help ensure brand consistency and provide franchisees with the tools and knowledge to succeed.