What is included in the Update Releases that Brain Balance provides?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
- (d) Licensor shall provide the Licensee such update releases containing changes to the Software for Error Correction ("Update Releases") and upgrades to new versions of the Software ("Upgrades") as are provided to its other licensees of the Software. In addition to Error Correction, Update Releases may also contain, at Licensor's sole discretion, enhancements to the Software or Software Materials.
Source: Item 23 — RECEIPTS (FDD pages 72–292)
What This Means (2025 FDD)
According to the 2025 Brain Balance Franchise Disclosure Document, Update Releases contain changes to the software for error correction and upgrades to new versions of the software. In addition to error correction, the Update Releases may also contain enhancements to the software or software materials, at the discretion of Brain Balance.
For a Brain Balance franchisee, this means that the software they use to run their center will be maintained and updated by the franchisor. These updates will address any errors in the software and may also include new features or improvements. The franchisee should expect to receive these updates periodically as part of the ongoing support provided by Brain Balance.
It is important to note that the franchisor has the sole discretion to decide what enhancements are included in the Update Releases. While error corrections are mandatory, additional features are not guaranteed. The franchisee should ensure they understand the maintenance and support standards, including the frequency and scope of updates, as outlined in the License Agreement.