If the assignee or transferee of a Brain Balance franchise is not already a franchisee, what training is required?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
- 10.17. (b) FRANCHISEE or its principal must have satisfactorily completed the Initial Training Program.
FRANCHISEE must send a new Center Director or Program Director to the next regularly scheduled Initial Training session for which FRANCHISEE will be charged $300.
- (d) COMPANY will provide (i) an on-line training program that will require approximately 24 hours of time, depending on the user's background in the areas covered and their familiarity with the substantive concepts; (ii) and, at your option, up to five (5) days at our training location at the training facility COMPANY designates. FRANCHISEE may, at COMPANY's discretion, also be required to travel with FRANCHISEE's staff to an approved regional Center to complete shadow training for 2-3 days, depending upon regional staff availability (the "Initial Training Program"). Although the cost of training will be borne by COMPANY, FRANCHISEE shall bear the cost of transportation, meals, and lodging, if any, of those who attend the Initial Training Program and salaries of any of FRANCHISEE's employees attending the Initial Training Program.
At the discretion of COMPANY, FRANCHISEE may work in the Center in one of the above positions but if they do not they must appropriately train individuals to fill each role.
After Soft Opening, FRANCHISEE shall be responsible, at their own expense, for training any new staff who are engaged to work at FRANCHISEE's Center.
Source: Item 22 — CONTRACTS (FDD pages 70–72)
What This Means (2025 FDD)
According to the 2025 Brain Balance Franchise Disclosure Document, a franchisee or its principal must satisfactorily complete the Initial Training Program. The Initial Training Program includes an online training program that takes approximately 24 hours, and, at the franchisee's option, up to five days at a training facility designated by Brain Balance. At Brain Balance's discretion, the franchisee and their staff may also be required to complete shadow training for 2-3 days at an approved regional center, depending on staff availability.
The cost of the training itself is borne by Brain Balance. However, the franchisee is responsible for the costs of transportation, meals, and lodging for themselves and their staff who attend the Initial Training Program, as well as the salaries of any employees attending the training.
If a franchisee does not work in the positions of Center Director, Program Director, or full-time employee responding to inbound inquiries for program services, they must appropriately train individuals to fill each role. After the soft opening, the franchisee is responsible for training any new staff at their own expense. Additionally, a franchisee must send a new Center Director or Program Director to the next regularly scheduled Initial Training session, for which the franchisee will be charged $300.