Does Brain Balance guarantee to provide modifications, additions, and deletions to the Software to the franchisee?

According to the 2025 Brain Balance Franchise Disclosure Document, Brain Balance does not guarantee to provide modifications, additions, and deletions to the software to the franchisee. Instead, Brain Balance will provide these at their discretion.

This means that while Brain Balance may update the software used in the franchised business, franchisees cannot rely on receiving specific updates or modifications. This could impact a franchisee's ability to implement new strategies or keep up with technological advancements if Brain Balance chooses not to provide certain software updates.

Prospective franchisees should inquire about the typical frequency and scope of software updates, as well as the process for requesting specific modifications or features. Understanding Brain Balance's approach to software maintenance and development will be essential for franchisees to assess the long-term technological support they can expect.