What is the Brain Balance franchisee required to complete before Brain Balance sends a representative to finalize training and assist in pre-opening?

According to Brain Balance's 2025 Franchise Disclosure Document, a franchisee must complete all pre-opening checklist items specified in the Operations Manual before Brain Balance will send a representative to finalize training and assist with pre-opening activities. This requirement ensures that the franchisee has met certain foundational steps necessary for launching the Brain Balance center.

If a Brain Balance franchisee fails to complete these checklist items and Brain Balance sends a representative to assist with pre-opening, the franchisee will be in default under Section 17.02 of the franchise agreement. Furthermore, the franchisee will be responsible for covering any expenses incurred by Brain Balance in connection with sending the representative prematurely. This provision underscores the importance of adhering to the pre-opening checklist and the potential financial consequences of non-compliance.

This requirement is in place to ensure that new Brain Balance centers are adequately prepared before opening, which protects the brand's reputation and the franchisee's investment. Franchise systems commonly use pre-opening checklists to standardize the launch process and ensure consistency across all locations. By mandating completion of the checklist, Brain Balance aims to minimize potential issues and set franchisees up for success from the outset.