Is a Brain Balance franchisee permitted to maintain an independent website?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
- (d) FRANCHISEE shall not maintain an independent website.
COMPANY shall include information about FRANCHISEE's Center on the System Web site, FRANCHISEE agrees to provide the information and materials that COMPANY periodically requests concerning FRANCHISEE's Center and otherwise participate in the System Web site in the manner that COMPANY periodically specifies.
By posting or submitting information or materials for the System Web site, FRANCHISEE is representing that the information and materials are accurate and not misleading and do not infringe upon any third party's rights.
COMPANY or one or more of our designees may establish a website or series of websites to advertise, market and promote Brain Balance® Centers, the Brain Balance Program® and associated products and services, to advertise franchise opportunities, to deliver Brain Balance Program® content and support, and/or for any other purposes that COMPANY determines are appropriate (collectively, the "System Web site").
- FRANCHISEE may maintain an independent social media presence, including the use of Facebook, Instagram, Twitter, and other services.
Source: Item 22 — CONTRACTS (FDD pages 70–72)
What This Means (2025 FDD)
According to the 2025 Brain Balance Franchise Disclosure Document, franchisees are not allowed to maintain an independent website. Instead, Brain Balance will include information about the franchisee's center on the System Website. The franchisee is expected to provide the necessary information and materials about their center as requested by Brain Balance and participate in the System Website as specified by them.
By posting or submitting information for the System Website, the franchisee is confirming that the information is accurate, not misleading, and does not infringe upon any third party's rights. Brain Balance, or its designees, may establish websites to advertise and promote Brain Balance Centers, the Brain Balance Program, associated products and services, franchise opportunities, deliver program content and support, or for any other purposes deemed appropriate by the company.
While franchisees cannot have their own independent websites, they are permitted to maintain an independent social media presence, including the use of platforms like Facebook, Instagram, and Twitter. This allows franchisees to engage with their local community and promote their center through social media channels, while still adhering to the brand's overall online strategy managed through the System Website.