Is a Brain Balance franchisee allowed to maintain an independent website?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
mbers or use any email address containing the words "BBF," "Brain Balance®," or "Brain Balance Program®" as part of the telephone number or address, except as may be set forth in the Operations Manual.
- (d) FRANCHISEE shall not maintain an independent website. COMPANY shall include information about FRANCHISEE's Center on the System Web site, FRANCHISEE agrees to provide the information and materials that COMPANY periodically requests concerning FRANCHISEE's Center and otherwise participate in the System Web site in the manner that COMPANY periodically specifies. By posting or submitting information or materials for the System Web site, FRANCHISEE is representing that the information and materials are accurate and not misleading and do not infringe upon any third party's rights. COMPANY or one or more of our designees may establish a website or series of websites to
advertise, market and promote Brain Balance® Centers, the Brain Balance Program® and associated products and services, to advertise franchise opportunities, to deliver Brain Balance Program® content and support, and/or for any other purposes that COMPANY determines are appropriate (collectively, the "System Web site").
Source: Item 22 — CONTRACTS (FDD pages 70–72)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, franchisees are not allowed to maintain an independent website. Instead, Brain Balance will include information about the franchisee's center on the System Web site. The franchisee is obligated to provide the company with the information and materials that Brain Balance requests periodically concerning the franchisee's center and participate in the System Web site as specified by Brain Balance.
By posting or submitting information or materials for the System Web site, the franchisee is confirming that the information and materials are accurate, not misleading, and do not infringe upon any third party's rights. Brain Balance may establish a website or series of websites to advertise, market, and promote Brain Balance Centers, the Brain Balance Program, associated products and services, franchise opportunities, to deliver Brain Balance Program content and support, and/or for any other purposes that Brain Balance determines are appropriate.
While franchisees cannot maintain an independent website, they are permitted to have an independent social media presence, including the use of platforms like Facebook, Instagram, and Twitter. This allows franchisees to engage with their local community and promote their Brain Balance center through social media channels, while still adhering to the company's policy of a centralized website.