Is a Brain Balance franchisee allowed to charge fees for services that are not permitted by law?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
FRANCHISEE shall operate the Franchised Business from a self-contained space located in a retail building within the Territory in accordance with the terms and intent of this Agreement in a lawful and ethical manner as specified by COMPANY in its Operations Manual. FRANCHISEE shall obtain all permits and business licenses required by law for its Center location and shall comply with all premises regulatory requirements.
Source: Item 22 — CONTRACTS (FDD pages 70–72)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, franchisees must operate their business in a lawful and ethical manner. Specifically, Brain Balance franchisees must secure all legally required permits and business licenses for their center and adhere to all regulatory requirements applicable to the premises. This indicates that franchisees are expected to comply with all applicable laws and regulations in their business operations.
This requirement ensures that Brain Balance franchisees do not engage in any illegal or unethical practices, which could harm the brand's reputation and expose the franchisee to legal liabilities. By mandating compliance with laws and regulations, Brain Balance aims to maintain a consistent and reputable standard across all its franchise locations.
Therefore, a Brain Balance franchisee is not allowed to charge fees for services that are not permitted by law. They are obligated to operate their franchise in accordance with all applicable legal and ethical standards, as outlined in the franchise agreement and operations manual.