Can Brain Balance electronically retrieve financial reports from the franchisee's Brain Balance system or software?

Based on the 2025 Franchise Disclosure Document, the Brain Balance franchise agreement does not explicitly state that Brain Balance can electronically retrieve financial reports from a franchisee's system or software. However, the agreement does mention that franchisees are required to enroll their center in an approved Customer Relations Management system (CRM). It also states that Brain Balance owns all intellectual property related to all data that flows through the System Website.

While the FDD does not directly address the electronic retrieval of financial reports, it does state that Brain Balance will maintain a System Website and include information about the franchisee's center on that website. Franchisees are obligated to provide information and materials that Brain Balance requests concerning their center and participate in the System Website as specified by Brain Balance. This suggests a system where franchisees share data with Brain Balance, though the specific type of data (financial or otherwise) and method of sharing are not detailed.

Given the lack of explicit information regarding financial data retrieval, prospective Brain Balance franchisees should clarify with the franchisor the extent to which Brain Balance can access and retrieve data, including financial reports, from the franchisee's systems. Understanding the specifics of data sharing and access is crucial for franchisees to manage their business operations and ensure compliance with the franchise agreement.