How does Brain Balance define a 'full day' of consulting services?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
our Franchised Business, which you must open within nine months of signing the Franchise Agreement.
Additional training and consultation are available at your sole cost and expense via conference calls and through visits to your Center. We will provide additional training and consultation at your sole expense, in the event you fail to master the principles and objectives of the Licensed Technology, or if System development results in new principles or protocols upon your request at your Center or, if you replace either your Center Director or Program Director. If you replace either your Center Director or Program Director, the replacement employee must attend the next scheduled initial training for a flat fee of $500 per day. In any of the other circumstances listed above that require additional training at your location, you will be charged a per day payment of $1,000, plus airfare, lodging, and travel expenses. These consulting services will include business development, marketing, organization, operation of the first or additional Centers, and promotion of the Franchised Business. Any consulting services that last more than four (4) hours are to be considered a "full day." Consulting services lasting more than one-half hour and less than four (4) hours are considered to be "half day," for which $500 will be charged. Time spent by a consultant lasting less than one-half hour will not be considered consultation services. Services shall conform to our requirements or as we mutually agree. If you request consulting services be performed specifically by a particular corpo
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 36–47)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, a 'full day' of consulting services is defined as any consulting that lasts more than four hours. These consulting services, which include business development, marketing, and operations, are available at the franchisee's expense. The cost for these services is $1,000 per day, plus expenses, but can increase to $1,500 per day if a specific Brain Balance employee is requested.
In addition to full-day consulting, Brain Balance also offers 'half-day' consulting services, defined as lasting more than one-half hour and less than four hours, for which a fee of $500 is charged. Time spent by a consultant lasting less than one-half hour will not be considered consultation services.
This means that franchisees need to budget for potential consulting costs if they require additional support beyond the initial training. The tiered pricing structure allows for flexibility, but it's important for franchisees to carefully consider their needs and the associated expenses. Understanding these costs upfront can help in financial planning and ensure that franchisees can access the support they need to operate their Brain Balance center effectively.