Who bears the cost of additional training and consultation provided by Brain Balance at the franchisee's office?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
initiated by or at the direction of COMPANY; or (ii) consultation regarding the continued implementation of the Licensed Technology if said implementation requires product, process, and/or service modification and/or alteration.
- (b) COMPANY will provide, in the event FRANCHISEE fails to master the principles and objectives of the Licensed Technology, System development results in new principles or protocols or upon the request of FRANCHISEE, at FRANCHISEE's office, and at FRANCHISEE'S sole cost and expense, additional training and consultation at a per diem payment of $1,000, including business development, marketing, organization, operation of its first or additional centers, and promotion of the Franchised Business. Any consulting services that last more than four (4) hours are to be considered a "full day." Consulting services lasting more than one half hour and less than four (4) hours are considered to be "half day," for which $500 will be paid. Time spent by a consultant lasting less than one half hour will not be considered consultation services. Services shall conform to those set forth above or as mutually agreed upon between the parties. If FRANCHISEE requests consulting services be performe
Source: Item 22 — CONTRACTS (FDD pages 70–72)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, the franchisee bears the cost of additional training and consultation provided at the franchisee's office in certain circumstances. Specifically, if the franchisee fails to master the principles and objectives of the Licensed Technology, if system development results in new principles or protocols, or upon the request of the franchisee, Brain Balance will provide additional training and consultation at the franchisee's office, but at the franchisee's sole cost and expense. This includes business development, marketing, organization, operation of its first or additional centers, and promotion of the Franchised Business.
The cost for this additional training and consultation is a per diem payment of $1,000. For consulting services lasting more than four hours, it is considered a full day. If the consulting services last more than one half hour and less than four hours, it is considered a half day, for which $500 will be paid. Time spent by a consultant lasting less than one half hour will not be considered consultation services.
Furthermore, if the franchisee requests consulting services be performed specifically by a particular individual, the per diem rate increases to $1,500, and the half-day rate becomes $750. However, Brain Balance is under no obligation to provide the services of a particular individual. The franchisee is also required to attend and pay for advanced training up to two times per year. This advanced training may be related to enrollment enhancement, sensory motor and academic administration, and marketing, for a period of between one and five days. The franchisee is responsible for the travel costs of its employees and personnel for this training.