What assistance and services will Brain Balance provide to franchisees before they open their Franchised Business?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
Before you open your Franchised Business, BBF will provide the following assistance and services to you:
- (a) Provide advice and counsel regarding Center location and layout and, which is detailed in the Operations Manual, details regarding the selection of office furnishings and equipment for your Center (Franchise Agreement §9.01(b)). We will review and approve or disapprove of any proposed site within a period of 20 days from the date you supply us with required information about the proposed location.
- (b) Establish basic methods and procedures for you to follow in operating your Franchised Business and license to you the customized Software for database management (Franchise Agreement §9.01(b)).
- (c) Provide you with a list of equipment and services required for use at the Center (Franchise Agreement §9.01(b)).
- (d) Provide you with (i) approximately 40 hours of online training; (ii) up to ten (10) days at a specified training location approved by BBF; (iii) and three (3) to five (5) days at your Center location for site inspection and a brief operations overview. In addition, you will have approximately 10 hours of telephone or webinar training before you open and start to have participants begin in the program. We will make shadow training available to you and your staff at an approved regional Center for 2-3 days, depending upon that Center's staff availability. (Franchise Agreement §9.01(d)). Satellite centers are provided (i) approximately 24 hours of online training; (ii) the option (not mandatory) of up to (5) days at a location approved by BBF. More detailed information about training programs appears in this Item 11 under the subheading "Training Programs." It is important to note that these hours may change based on disruptions in travel and operations.
- (e) Provide access to the Operations Manual, and form templates for the term of your Franchise Agreement. We will also provide you with access to the Brain Balance Training site, our online training portal (Franchise Agreement §9.01(e)).
- (f) License you the Software under the Application License Agreement (Franchise Agreement §6.04, 9.01(g), 15).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 36–47)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, prior to opening a franchised business, Brain Balance provides several forms of assistance to franchisees. This includes advice and counsel regarding the center's location and layout, as detailed in the Operations Manual, including guidance on selecting office furnishings and equipment. Brain Balance will review and either approve or disapprove proposed sites within 20 days of receiving the required information about the location.
Brain Balance also establishes basic operational methods and procedures, licensing customized software for database management. Franchisees will receive a list of required equipment and services for the center. Training includes approximately 40 hours of online training, up to 10 days at a Brain Balance-approved location, and 3 to 5 days at the franchisee's center for site inspection and an operations overview. Additionally, about 10 hours of telephone or webinar training will be provided before the center opens. Shadow training is available for the franchisee and their staff at an approved regional center for 2-3 days, depending on staff availability. For satellite centers, approximately 24 hours of online training is provided, with the option of up to 5 days of training at an approved location.
Furthermore, Brain Balance provides access to the Operations Manual and form templates for the duration of the Franchise Agreement, along with access to the Brain Balance Training site, an online training portal. The franchise also licenses the Software under the Application License Agreement. Franchisees are required to open their franchised business within nine months of signing the Franchise Agreement, and must complete the initial training to Brain Balance's satisfaction before commencing operations.
These pre-opening support services are designed to equip franchisees with the knowledge, tools, and resources necessary to successfully launch and operate their Brain Balance center. The initial training is crucial and must be completed before the franchisee can begin serving participants in the program. The Operations Manual and ongoing support ensure franchisees adhere to Brain Balance's standards and methods.