What other activity reports relating to clients can Brain Balance request from the franchisee?
Brain_Balance Franchise · 2025 FDDAnswer from 2025 FDD Document
ar individual, the per diem rate shall be $1,500, and the half day rate shall be $750. FRANCHISEE acknowledges that FRANCHISOR is under no obligation to provide the services of a particular individual.
- (c) COMPANY will provide FRANCHISEE with methods for development of the Franchised Business, including marketing and methods to obtain clients, client assessments, and training new personnel in core Brain Balance Program® operations.
- (d) COMPANY will maintain a System Website and shall maintain information specific to FRANCHISEE's Franchised Business on that System Website. COMPANY may implement and periodically modify standards relating to the System Website and, at COMPANY's option, may change the System Website, or any services offered through the System Web site, at any time. COMPANY shall own all intellectual property related to all data that flows through the System Website.
- (e) COMPANY, at reasonable times, will consult with FRANCHISEE and offer guidance with respect to the operation of the Franchised Business, both by telephone and at FRANCHISEE's Center.
- (f) COMPANY will provide forms and other required documents electronically, and FRANCHISEE will be required to duplicate such materials at its own expense for use in the operation of the Franchised Business.
- (g) COMPANY will, in its discretion, provide FRANCHISEE with modifications, additions, and deletions to the Operations Manual.
Source: Item 22 — CONTRACTS (FDD pages 70–72)
What This Means (2025 FDD)
According to Brain Balance's 2025 Franchise Disclosure Document, Brain Balance will provide franchisees with client assessments to be used at the Standard Brain Balance Center location.
Brain Balance also maintains a System Website and will maintain information specific to the franchisee's franchised business on that System Website. The franchisee agrees to provide the information and materials that Brain Balance periodically requests concerning the franchisee's center and otherwise participate in the System Website in the manner that Brain Balance periodically specifies. By posting or submitting information or materials for the System Website, the franchisee is representing that the information and materials are accurate and not misleading and do not infringe upon any third party's rights.
In addition, franchisees are required to enroll their Center in an approved Customer Relations Management System (CRM). While the FDD states that Brain Balance will provide client assessments and maintain a system website with franchisee information, it does not specify the exact types of client activity reports, beyond general information and materials, that Brain Balance can request from franchisees. A prospective franchisee should seek clarification from Brain Balance regarding the specific client data and reporting requirements.