Under what conditions will Boulder Designs charge a fee of $2,500 for the Re-Boot training program?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
and employees' salaries, shall be the sole responsibility of Franchisee. Additional trainees will be at the then-current published rates. Any additional individuals or new internal managers are subject to fees under Section 8.4 of this Agreement.
Section 8.2 Re-boot Training
Re-boot training will take place at the Franchisor's headquarters, or at another location or locations as we designate. There is no cost for re-boot training provided you are in full compliance with the franchise agreement, and there is space in the class you wish to attend. If the Franchisee requests additional on-site training, you have received customer complaints, or the quality of your work is not up to Franchisor's standards, we may charge you a $2,500 fee for the Re-Boot training program as provided by us. If this fee is charged, payment of the Re-Boot Training fee is due prior to attending training and is non-refundable. Franchisee is solely responsible for all other related costs you may incur for you and/or
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to Boulder Designs' 2025 Franchise Disclosure Document, Re-boot training typically takes place at the Franchisor's headquarters or another designated location. Generally, there is no cost for this training if the franchisee is in full compliance with the franchise agreement and there is space available in the desired class.
However, Boulder Designs may charge a $2,500 fee for the Re-Boot training program under specific circumstances. These circumstances include situations where the franchisee requests additional on-site training, has received customer complaints, or if the quality of their work does not meet Boulder Designs' standards.
If this $2,500 fee is charged, it must be paid before attending the training and is non-refundable. The franchisee is also responsible for all other costs associated with attending the training for themselves and their employees. Failure to attend the required Re-Boot training is considered a material default of the Franchise Agreement, which could lead to termination of the agreement.