What topics are covered in the Boulder Designs Installation Procedures manual?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
cument are as follows:
| BOULDER DESIGNS MANUALS | Page Count |
|---|---|
| E) OFFICE PROCEDURES | 26 |
| 1. Customer Complaint Procedures | |
| 2. Suggested Hours of Operation | |
| 3. Customer Service | |
| 4. |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–32)
What This Means (2025 FDD)
According to Boulder Designs' 2025 Franchise Disclosure Document, the Installation Procedures manual, which is 19 pages long, covers four topics. These include customer relations, installation procedures, maintenance procedures, and safety considerations.
This manual is part of a larger set of manuals that Boulder Designs loans to franchisees during the franchise term. These manuals contain mandatory specifications, standards, operating procedures, and rules for running a Boulder Designs business. Franchisees must keep their manuals current and updated.
Boulder Designs retains the right to periodically modify the manuals to reflect changes in specifications, standards, operating procedures, and rules. In case of disputes over the manual's contents, the master copy maintained at Boulder Designs' headquarters will control, and their interpretations of the manual's provisions are binding on the franchisee.