What standards must the Boulder Designs franchisee's Computer Systems comply with?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee must purchase, install, update, upgrade and use computer, credit card processing systems, surveillance systems, point-of-sale system, software and phone systems consisting of hardware and software in accordance with Franchisor's specifications listed in the Manual(s). The computer system and/or POS for your Franchised Business will be dedicated for the operation of your Boulder Designs business and used for no other purpose.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to the 2025 Boulder Designs Franchise Disclosure Document, franchisees must adhere to the specifications outlined in the manuals regarding computer, credit card processing, surveillance, point-of-sale (POS), software, and phone systems, including both hardware and software. The computer system and/or POS must be dedicated solely to the Boulder Designs business operations.
Boulder Designs may introduce new technologies that require system modifications, and franchisees are responsible for making these upgrades at their own expense. These modifications may include adopting modified trademarks or new computer hardware and software. Franchisees must comply with Boulder Designs' directions within a reasonable time after receiving notice of such changes.
Furthermore, franchisees are responsible for protecting themselves from disruptions, internet access failures, content failures, and attacks by hackers. They must also immediately report any security breaches and remediate the source of the breach at their own expense. Franchisees are also responsible for providing notices of breaches and monitoring credit histories and transactions of customers, unless otherwise directed by Boulder Designs. These measures ensure the security and integrity of the Boulder Designs system and protect customer data.