Who is responsible for the travel and living expenses associated with attending Boulder Designs training?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
use of the facilities.
Re-boot training will take place at our headquarters, or at another location or locations as we designate. The re-boot training program is conducted over the course of approximately three business days. There is no
cost for re-boot training provided you are in full compliance with the franchise agreement, and there is space in the class you wish to attend. If you request additional on-site training, you have received customer complaints, or the quality of your work is not up to Boulder's standards, we may charge you a $2,500 fee for the Re-Boot training program as provided by us. If this fee is charged, payment of the Re-Boot Training fee is due prior to attending training and is non-refundable. You are solely responsible for all other related costs you may incur for you and/or your employees to attend this training.
Periodically, we may require the previously trained and experienced Internal Manager, your other managers and/or employees to attend refresher-training programs to be conducted at our headquarters or other locations we designate. Attendance at these programs will be at your expense; however, we will not require you to attend more than two of these programs in any calendar year and these programs will not collectively exceed five days during any calendar year not including any annual convention that is held by us. You will be responsible for all travel costs, room and board and employees' salaries incurred in connection with you, you Internal Manager, and/or you employees' attendance at such training.
We will provide you with Ongoing Assistance as you request and/or we deem necessary. However, if we must deal directly with your clients, your vendors or others directed by you, you will pay the Additional Assistance fee equal to the then-current daily rate as set forth in the Manual, payable by ACH withdrawal.
We provide annual training at the National or Regional Convention. We charge a fee of $795 which provides you with the Entrance Fees, costs, and concessions for up to two people;
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–32)
What This Means (2025 FDD)
According to Boulder Designs' 2025 Franchise Disclosure Document, franchisees are generally responsible for covering the travel and living expenses associated with training programs. Specifically, for the re-boot training program, while there is no cost for the training itself if the franchisee is compliant with the franchise agreement and there is space available, the franchisee is responsible for all other related costs incurred by themselves and their employees to attend. If Boulder Designs charges a $2,500 fee for the Re-Boot training program because of customer complaints or the quality of work is not up to Boulder's standards, this fee is due prior to attending training and is non-refundable.
For refresher training programs that Boulder Designs may require for the Internal Manager, other managers, and/or employees, the franchisee is responsible for all travel costs, room and board, and employees' salaries. Boulder Designs will not require attendance at more than two of these programs in any calendar year, and these programs will not exceed five days, not including any annual convention.
Additionally, Boulder Designs provides annual training at the National or Regional Convention for a fee of $795, which covers entrance fees, costs, and concessions for up to two people. However, this fee does not include salary, meals, lodging, and airfare costs for the franchisee and their employee. Additional attendees are billed at $150 each. Attendance is mandatory, and non-attendance incurs a fee of $795.
Prospective franchisees should carefully consider these costs when evaluating the overall investment required to operate a Boulder Designs franchise. It is common in the franchise industry for franchisees to bear the costs of travel and lodging for training, but the frequency and location of required training can significantly impact these expenses.