Can Boulder Designs photograph or videotape the operations of the Boulder Designs franchise?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor or its designee has the right to observe Franchisee and its employees during the operation of the Franchised Business and to interview and survey (whether in person or by mail) clients and employees and to photograph or videotape the operations. You expressly agree that these visits will not imply that you are in compliance with your obligations under this Agreement or under the law or that we waive our right to require strict compliance with your obligations under this Agreement or the Manual. Furthermore, such visits will not create any responsibility or liability in our part. If you request that we make additional visits to your BOULDER DESIGNS franchise, you will pay the fees we establish for such visits. You will also allow us to visit your BOULDER DESIGNS franchise with prospective franchisees during your business hours.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to Boulder Designs's 2025 Franchise Disclosure Document, Boulder Designs has the right to photograph or videotape the operations of a franchisee's business. This is part of Boulder Designs's broader right to inspect the franchised business to ensure compliance with quality control and performance standards.
This right allows Boulder Designs to observe how a franchisee renders services, conducts activities, and operates the business. It also extends to inspecting facilities, equipment, accessories, products, supplies, reports, forms, documents, and related data. The purpose is to ensure the franchisee operates in accordance with the quality control provisions and performance standards established by Boulder Designs.
Boulder Designs's ability to photograph or videotape the operations gives them a detailed record of the business's activities, which can be used for training, quality control, or marketing purposes. However, the franchisee expressly agrees that these visits do not imply compliance or waive Boulder Designs's right to require strict compliance with the agreement. Additionally, such visits do not create any responsibility or liability on Boulder Designs's part.
If a franchisee requests additional visits from Boulder Designs, they will be responsible for paying the fees established for such visits. The franchisee must also allow Boulder Designs to visit with prospective franchisees during business hours, which could be a factor to consider in daily operations.