Are all payments to Boulder Designs nonrefundable?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
Notes:
Note 1. All payments are payable to us and are nonrefundable unless otherwise stated.
Note 2. See Item 5 for more information about the initial franchise fee and available discounts.
Note 3. When you sign the franchise agreement, you will also pay us $12,000 for You and your initial manager to attend and complete one level of training (Initial Training) over the course of approximately five business days. See Item 11 for more details on Initial Training. Initial Training amount is fully earned and nonrefundable upon completion of your training. If you do not successfully complete the initial training, we reserve the right to deduct any amount from your Initial Training Fee to cover our expense and the cost of providing the initial training course in addition to you paying us the On-Site Training Cancellation Fee. If you purchase two Boulder Designs franchised business, you will only need to attend the training once so long you have not appointed a new Internal Manager. If you transfer controlling interest to a new owner, and/or you appoint a new Internal Manager, you are subject to additional training costs associated with training such new owners and/or internal managers.
Note 4.
Source: Item 7 — ESTIMATED INITIAL INVESTMENT YOUR ESTIMATED INITIAL INVESTMENT SINGLE FRANCHISE (FDD pages 16–19)
What This Means (2025 FDD)
According to Boulder Designs' 2025 Franchise Disclosure Document, payments made to the company are generally nonrefundable, but there are exceptions. Specifically, Note 1 in Item 7 states that all payments are nonrefundable unless otherwise stated. The initial training fee of $12,000 is fully earned and nonrefundable upon completion of training. However, if the franchisee does not successfully complete the initial training, Boulder Designs reserves the right to deduct expenses from the Initial Training Fee and the franchisee may have to pay an On-Site Training Cancellation Fee. Additionally, the Re-Boot Training fee is non-refundable if required due to poor work performance or customer complaints.