Are Boulder Designs' interpretations of the provisions in the Manuals controlling?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
We will loan to you, during the term of the Franchise Agreement, one copy of the Set of Manuals containing reasonable and mandatory specifications, standards, operating procedures and rules prescribed by us for Boulder Designs Businesses and information relative to you other obligations and the operation of a Boulder Designs Business. You must maintain a current, updated copy of the Set of Manuals. If there are any disputes over the contents of the Manual, the terms of the master copy maintained at our headquarters will control. Our interpretations of the provisions of the Manuals are controlling, and you must abide by our interpretations. We will have the right to periodically add to and otherwise modify the Manuals to reflect changes in the specifications, standards, operating procedures and rules required by us for Boulder Designs Businesses.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–32)
What This Means (2025 FDD)
According to Boulder Designs' 2025 Franchise Disclosure Document, the franchisor's interpretations of the provisions outlined in the manuals are controlling, and franchisees must adhere to these interpretations. The manuals contain the specifications, standards, operating procedures, and rules prescribed by Boulder Designs for its businesses. Franchisees are loaned a copy of these manuals and must maintain a current, updated version.
In case of any disputes regarding the contents of the manuals, the master copy maintained at Boulder Designs' headquarters will take precedence. Furthermore, Boulder Designs retains the right to periodically add to and modify the manuals to reflect changes in the specifications, standards, operating procedures, and rules required for Boulder Designs Businesses.
This means that as a Boulder Designs franchisee, you are obligated to follow the franchisor's understanding and application of the rules and guidelines set forth in the manuals. This gives Boulder Designs significant authority in dictating how the franchise is operated and ensures uniformity across all franchise locations. It is important for prospective franchisees to carefully review the manuals and understand the implications of this control before investing in a Boulder Designs franchise.