Is the initial training fee for a Boulder Designs franchise refundable?

According to Boulder Designs's 2025 Franchise Disclosure Document, the $12,000 initial training fee is generally nonrefundable. Specifically, the initial training fee is fully earned and nonrefundable upon completion of the training. However, if the franchisee does not successfully complete the initial training, Boulder Designs reserves the right to deduct from the initial training fee to cover their expenses and the cost of providing the initial training course. In addition to this deduction, the franchisee may also be responsible for paying an On-Site Training Cancellation Fee.

This means that a prospective Boulder Designs franchisee should be prepared to potentially lose a portion or all of the $12,000 initial training fee if they do not complete the training to Boulder Designs's satisfaction. The FDD does not specify the exact criteria for successful completion, so it is important for a potential franchisee to clarify these expectations with Boulder Designs before signing the franchise agreement. Understanding the requirements for completing the training can help avoid unexpected costs or loss of the initial training fee.

Furthermore, the FDD states that the franchisee is responsible for all expenses incurred while attending the training program, including travel costs, room and board, and employee salaries. This financial responsibility, combined with the nonrefundable nature of the fee upon completion and the potential deductions for unsuccessful completion, highlights the importance of careful planning and commitment to the training program for any new Boulder Designs franchisee.